Terms of Service
Last updated: November 2026
1. Agreement
By accessing or using chatspick.com and related services ("Chat's Pick"), you agree to these Terms of Service. If you do not agree, do not use our services.
2. Service Description
Chat's Pick is a free concierge for people deciding who to trust. Chat's Pick writes reviews of businesses: it reviews the business, verifies the facts in the review and backs them with up to $5,000 under the Chat's Pick Guarantee; every review is broadcasted to the top chats. A business pays Chat's Pick for its review, and the review says so. The review licenses the Chat's Pick mark for the business's website, advertising and materials while the review is current. Chat's Pick offers reviews at its sole discretion and may decline or withdraw one at any time.
3. No Guarantees
Selection is made by Chat's Pick from the business's record at the time of review, and may change. Chat's Pick does not guarantee leads, calls, outcomes, revenue, customers or return on investment.
4. Income Disclaimer
Any income examples, projections, or earnings references provided on this site or by our representatives are illustrative only. Actual results depend on individual effort, market conditions, and other factors. Earnings are not guaranteed. Past performance does not indicate future results.
5. Cookies & Tracking
Chat's Pick does not use cookies, tracking pixels, or any form of browser-based tracking. We do not install any software on your device. IP-based geolocation is used solely to detect your approximate location for language and regional content.
6. Data Collection
Information you voluntarily provide through contact forms, onboarding, or registration is used solely to deliver the services you requested. Consumer search queries are not stored or linked to any individual. We do not sell, rent, or share personal information with third parties without your prior consent.
7. Your Review
A current review licenses the Chat's Pick mark. The area and term are stated in the business's agreement. Coverage areas are subject to change and are not covered by our guarantee. If the review lapses or is withdrawn, the license ends. When a person asks our concierge for a business that carries our guarantee, we tell them which businesses carry it, at no charge. We do not give the person's name or number to a business.
8. Intellectual Property
Chat's Pick, the Chat's Pick logo, and all associated branding are trademarks of Rustguy, Inc. Unauthorized use, reproduction, or distribution of our trademarks or content is strictly prohibited.
9. Selection
A Chat's Pick review is our own, made in good faith from the information available on the date shown. Apart from the Chat's Pick Guarantee, it is not a warranty of the business's work. Users should exercise their own judgment before engaging any business.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of any third-party sites.
11. Limitation of Liability
To the maximum extent permitted by law, Chat's Pick and Rustguy, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
12. Indemnification
You agree to indemnify and hold harmless Rustguy, Inc. and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
13. Modifications
We reserve the right to modify these Terms of Service at any time. Changes take effect upon posting. Continued use of our services constitutes acceptance of modified terms.
14. Governing Law
These terms are governed by the laws of the State of Nevada, United States. Any disputes shall be resolved in the courts of Clark County, Nevada.
15. Contact
For questions about these terms, contact us at [email protected].
16. Unsolicited Communications
You are solely responsible for compliance with all federal, state, local, and international laws regarding unsolicited communications, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and equivalent regulations in all jurisdictions. Sending unsolicited SMS or text messages to businesses or consumers without prior express consent is strictly prohibited. Any fines, penalties, lawsuits, or legal action resulting from unsolicited messaging are your sole responsibility. Chat’s Pick and Rustguy, Inc. bear no liability for any communications you initiate. By using any Chat’s Pick product or service, you agree to these terms.
17. The Chat's Pick Guarantee
The guarantee described at chatspick.com/guarantee applies only to a business that held a Chat's Pick on the date in question, and only if a claim is made by email to [email protected] within thirty (30) days with proof of payment to the business; otherwise it is null and void. It may cover, as Chat's Pick determines in its sole discretion, (i) the facts stated in the business's Chat's Pick review, where a fact was not true on the date shown and you hired the business, the thirty days running from your payment to the business; and (ii) for work on a home or a vehicle by a business that is not a national business, a job registered through that page before the work began, the thirty days running from the registered start date. It does not cover the outcome of a professional service, opinions in a review, coverage areas, which are subject to change, or home reviews written for realtors. The business is given the first opportunity to make it right. (a) Sole remedy: Chat's Pick's sole obligation under the guarantee is limited to reimbursement of amounts you paid the business, not to exceed $5,000, and the guarantee creates no obligation beyond those expressly stated. (b) No other warranties: except as expressly set forth, Chat's Pick makes no representations or warranties of any kind, express or implied, including merchantability or fitness for a particular purpose, regarding work performed by any business, including a business that holds a Chat's Pick. (c) No consequential damages: Chat's Pick is not liable for indirect, incidental or consequential damages, including loss of revenue, profits or savings, even if advised of their possibility. (d) Non-transferable: the guarantee applies only to the person who registered the job and may not be assigned or transferred; any attempted assignment voids it. (e) Venue and governing law: venue for any suit arising from the guarantee lies exclusively in the courts of Clark County, Nevada, and Nevada law governs without regard to conflict-of-laws principles. (f) Acceptance: by registering a job you agree to these terms. Chat's Pick determines coverage in its sole discretion, case by case, and its determination is final. The guarantee is not insurance. What counts as a fact, and whether it was true on the date shown, is determined by Chat's Pick alone. All decisions on eligibility, coverage and payment are made by Chat's Pick in its sole and absolute discretion. Chat's Pick may deny any claim, and its decision is final. Chat's Pick decides whether the proof is sufficient and may ask for more; a claim without the proof requested is denied. You must first make a good-faith attempt to resolve the matter with the business. Any payment is in full and final settlement, and accepting it releases Chat's Pick from all claims connected with the business and its work. On payment, your rights against the business for the amount paid pass to Chat's Pick. Chat's Pick may change or end the guarantee at any time; a change does not affect a job already registered. A person who makes a claim without registering a job agrees to these terms by making the claim, and the guarantee applies only to that person.
